June 02, 2022

HDFC Ltd. Collaborates with Accenture to Boost up Virtual Transformation


HDFC will create a paper-less lending enjoy thru new analytics-powered cloud-native lending platform


MUMBAI; JUNE 2, 2022 – HDFC Ltd., India’s greatest housing finance corporate has collaborated with Accenture (NYSE: ACN) to digitally develop into its lending trade. The collaboration, which is powered through cloud-native packages, device studying, automation and complex analytics, will revamp HDFC’s visitor enjoy and trade processes to offer better operational agility and potency, and pressure trade expansion.


Renu Sud Karnad, managing director, HDFC Ltd. mentioned, “HDFC has a wealthy legacy of purchaser centric innovation, and we’ve got at all times seemed to generation as some way of having nearer to our shoppers. The continuing marketplace disruption within the loan business requires a targeted dedication to digital-led reinvention of purchaser reviews, which we consider might be pivotal to forcing destiny expansion.”

The transformation workout is aimed toward making HDFC Ltd.’s lending lifecycle paper-less and nimble. A key component of this system is a cloud-native lending platform with electronic workflows for each and every step of the buyer adventure together with utility, mortgage processing, credit score underwriting and decisioning, disbursement and mortgage servicing. It leverages a device learning-based resolution engine aimed toward making improvements to chance mitigation and riding agility through standardizing the credit score underwriting procedure.


The platform features a user-friendly cell utility and web-based portal for purchasers. Evolved the usage of human-centric design ideas, the intuitive cell utility and cyber web portal will allow digital-native reviews and considerably scale back the time taken for visitor onboarding. They are going to additionally be offering shoppers real-time visibility into their house mortgage utility standing and different comparable carrier requests anytime, anyplace.


As well as, a cell utility with a specifically designed, gamified consumer enjoy will lend a hand HDFC’s massive gross sales box power and channel companions observe trade leads and repair shoppers in genuine time.


Abhijit Singh, leader knowledge and generation officer, HDFC Ltd. mentioned, “We consider that embracing modern applied sciences to increase user-centric programs and a powerful generation spine is an very important component of our transformation adventure. An information-driven organisational tradition and digitally enabled office reviews that empower our persons are similarly vital. At HDFC, we prioritise customer-focused innovation, and our collaboration with Accenture helps us construct a future-proof trade type.”


Sonali Kulkarni, who leads monetary services and products in India for Accenture mentioned, “We’re excited to be a key spouse to HDFC Ltd. of their subsequent frontier of customer-centric innovation — digitalizing their lending procedure from starting to finish. Via taking a cloud-first method, HDFC will be capable to leverage the ability of electronic inventions and embed AI-driven insights all through their lending lifecycle. The platform will even function a template for added, new visitor services and products and features, all made imaginable through a cloud-based electronic core, which is very important for undertaking reinvention.” 


About HDFC Ltd.

Housing Building Finance Company Ltd. (HDFC), the pioneer of retail housing finance in India has assisted over 93 lac households to possess their space. HDFC’s power has been its value-added services and products, delivered thru a consultant group of educated and skilled execs. HDFC has persistently had an impeccable file of purchaser pleasant services and products.


HDFC has been described as a type housing finance corporate offering technical help and consultancy assignments for growing international locations throughout Asia, Africa and East Europe.


HDFC supplies house loans for inexpensive housing and continues to have the most important collection of house mortgage shoppers at over 3,14,000 who’ve availed advantages below the federal government’s Credit score Related Subsidy Scheme. For extra on HDFC, please consult with us at hdfc.com


About Accenture

Accenture is a world skilled services and products corporate with main features in electronic, cloud and safety. Combining unrivaled enjoy and specialised abilities throughout greater than 40 industries, we provide Technique and Consulting, Era and Operations services and products and Accenture Track — all powered through the arena’s greatest community of Complicated Era and Clever Operations facilities. Our 699,000 folks ship at the promise of generation and human ingenuity on a daily basis, serving shoppers in additional than 120 international locations. We embody the ability of trade to create cost and shared luck for our shoppers, folks, shareholders, companions and communities. Seek advice from us at accenture.com.


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Mahesh Shah




Subhashini Pattabhiraman




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